Privacy Policy

Privacy Policy – Pulight

At Pulight, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit www.Pulight.com, place an order, or interact with our customer service team, how we use that information, and the choices available to you regarding your personal data.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

  • Personal Information: When you place an order or contact us, we may collect your name, billing address, shipping address, email address, and telephone number. We do not store complete payment card details on our own servers.

  • Order and Transaction Information: This includes order numbers, purchased products, order history, payment status, shipping details, and related transaction records.

  • Technical and Browsing Information: When you access our website, we may collect your IP address, browser type, device information, operating system, pages visited, and interactions with our website through cookies and similar technologies.

The information collected depends on the services you use and the permissions or preferences you select.

2. How We Use Your Information

Pulight may use your personal information for the following purposes:

  • Order Fulfillment: To process payments, prepare orders, arrange shipping, and deliver purchased products.

  • Customer Support: To respond to questions, resolve order issues, and communicate with you about returns, refunds, and delivery updates.

  • Website Improvement: To understand how visitors use our website, improve navigation, and enhance the shopping experience.

  • Security and Fraud Prevention: To identify suspicious transactions, investigate potential fraud, and protect our customers and business.

  • Legal and Regulatory Compliance: To meet applicable legal requirements, maintain necessary business records, and respond to lawful requests.

  • Service Communications: To send order confirmations, shipping notifications, and other messages directly related to your purchases.

Where required by applicable law, we will obtain your consent before using your information for certain additional purposes.

3. How We Share Your Information

Pulight does not sell or rent your personal information to third parties for their own independent commercial use. We may disclose relevant information in the following circumstances:

  • Service Providers: We may share necessary information with payment processors, shipping carriers, website hosting providers, customer support platforms, and email service providers that help us operate our business. These parties are expected to handle information in accordance with applicable privacy requirements and their contractual obligations.

  • Legal Obligations: We may disclose information when required by applicable law, a valid legal process, or a lawful request from a government authority.

  • Protection of Rights: We may share information when reasonably necessary to investigate fraud, enforce our agreements, protect our legal rights, or safeguard the security of Pulight, our customers, or other individuals.

  • Business Transactions: If Pulight is involved in a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

We limit information sharing to circumstances in which disclosure is reasonably necessary for the relevant purpose.

4. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Our website uses SSL/TLS encryption to help protect information transmitted during online transactions. Payment information is handled through the applicable payment processing systems.

Although we take appropriate precautions, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

5. Cookies and Similar Technologies

Pulight may use cookies, pixels, and similar technologies to support website functionality and improve your browsing experience.

These technologies may be used to:

  • Remember shopping cart contents and website preferences.

  • Maintain essential website functionality.

  • Understand website traffic and visitor interactions.

  • Measure the performance of marketing campaigns, where applicable.

  • Support personalized advertising, where permitted by law and subject to your applicable privacy choices.

You can manage or disable certain cookies through your browser settings or any cookie preference tools provided on our website. Blocking some cookies may affect shopping cart functionality or other website features.

Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.

6. Your Privacy Rights and Choices

Depending on your country, state, or region of residence, you may have certain rights regarding your personal information. These may include the right to:

  • Access: Request information about the personal data we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete information.

  • Deletion: Request that we delete certain personal information, subject to applicable legal exceptions.

  • Restriction or Objection: Request restrictions on, or object to, certain types of processing where applicable.

  • Data Portability: Request a copy of certain information in a portable format where this right applies.

  • Withdraw Consent: Withdraw consent for processing activities that rely on your consent.

  • Marketing Preferences: Opt out of promotional communications or certain targeted advertising activities where applicable.

To submit a privacy request, contact us at service@Pulight.com. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

We will not unlawfully discriminate against you for exercising any privacy rights available to you.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting obligations.

The appropriate retention period depends on the type of information, why it was collected, and any applicable legal requirements. When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law.

8. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information directly from children under 13 without legally required authorization.

If you believe that a child has provided personal information to us inappropriately, please contact service@Pulight.com. We will review the matter and take appropriate steps to remove the information when required by applicable law.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment platforms, or other external services. These services may operate under their own privacy policies and data handling practices.

Pulight does not control the privacy practices of independent third parties and is not responsible for their websites or content. We encourage you to review the applicable privacy policy before submitting personal information to an external service.

10. International Data Transfers

Depending on your location and the service providers we use, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

Those countries may have data protection laws that differ from the laws in your jurisdiction. Where required, Pulight will take appropriate steps to ensure that international transfers comply with applicable privacy and data protection requirements.

By using our website, you acknowledge that your information may be processed in accordance with this Privacy Policy, subject to any consent or other legal basis required by applicable law.

11. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

When changes are made, we will publish the revised version on this page and update the Last Updated date below. Where legally required, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page from time to time to stay informed about how we handle your personal information.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need further information about our data handling practices, please contact us using the details below.

Brand: Pulight

Website: www.Pulight.com

Email: service@Pulight.com

Phone: +1 (416) 555-0137

Business Address:

230 Signal Hill Road
St. John’s, Newfoundland and Labrador
A1A 1B3, Canada

We value your trust and are committed to addressing privacy inquiries with care and attention.

Last Updated: October 15, 2026