Terms of Service

Terms of Service – Pulight

Welcome to Pulight. These Terms of Service govern your access to and use of www.Pulight.com, including browsing our website, purchasing products, and using the services we provide. By accessing our website or placing an order, you acknowledge that you have read and agree to these terms and any applicable policies referenced herein.

Please review these terms carefully before using our website. If you do not agree with any part of these terms, please discontinue your use of our website and services.

1. General Information

This website is operated by Pulight. Throughout these Terms of Service, the words "we," "us," and "our" refer to Pulight.

We provide an online shopping platform featuring gifts, seasonal decorations, celebration essentials, and other products selected for special occasions and everyday enjoyment. Your access to and use of our website, including all available information, features, and services, are subject to these terms and applicable laws.

By continuing to browse our website, creating an account where available, or purchasing products from us, you agree to comply with these Terms of Service and the policies applicable to your transaction.

2. Products and Pricing

Pulight offers a variety of products intended for gifting, seasonal celebrations, special occasions, and everyday use.

We make reasonable efforts to present accurate product descriptions, photographs, specifications, colors, and prices. However, the appearance of a product may differ slightly from its online presentation due to screen settings, lighting conditions, material characteristics, or normal manufacturing variations.

Product images are intended to illustrate the items offered and may not represent every minor variation in appearance.

Unless otherwise indicated, all prices on our website are displayed in US dollars (USD). Product prices, descriptions, promotional offers, and availability may change from time to time without prior notice, subject to applicable law.

We reserve the right to discontinue products, limit purchase quantities, or correct inaccurate listings where reasonably necessary. Any changes affecting an order already accepted will be handled in accordance with applicable law and these terms.

3. Orders and Order Acceptance

Submitting an order through Pulight constitutes an offer to purchase the selected products under these Terms of Service.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has received final acceptance or completed all verification procedures.

We reserve the right to decline, suspend, or cancel an order when reasonably necessary, including in circumstances involving:

Products that are unavailable or discontinued.
Incorrect product descriptions, prices, or promotional information.
Suspected fraudulent activity or unauthorized payment.
Inaccurate shipping or billing information.
Other legitimate operational or legal reasons.

If we cancel an order after payment has been collected, we will notify you as appropriate and arrange a refund to your original payment method, unless another arrangement is agreed upon or required by applicable law.

You are responsible for reviewing your order details, shipping address, email address, and contact information before completing checkout. Changes may not be possible once an order has entered processing or has been dispatched.

4. Payments and Taxes

Payment must be submitted using one of the payment methods available at checkout. By providing payment information, you confirm that you are authorized to use the selected payment method.

All transactions are subject to applicable payment authorization, verification, and fraud-prevention procedures. We may decline or cancel an order if payment cannot be authorized or if there are reasonable grounds to suspect unauthorized or fraudulent activity.

Applicable shipping charges, taxes, and other disclosed fees will be presented during checkout where required. Depending on your location and payment provider, additional bank fees or currency conversion charges may apply.

Orders are considered paid once the payment has been successfully processed and confirmed by the relevant payment provider.

5. Shipping and Delivery

Pulight makes reasonable efforts to process and dispatch orders within the estimated timeframes described in our Shipping & Handling Policy.

All stated delivery periods are estimates unless explicitly guaranteed. Actual delivery times may vary because of carrier operations, customs inspections, weather conditions, public holidays, seasonal demand, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information. We cannot guarantee successful delivery when incorrect or incomplete information is supplied, subject to applicable consumer protection laws.

For information about processing times, available shipping methods, tracking, delivery estimates, and shipping-related issues, please consult our Shipping & Handling Policy.

6. Returns, Refunds, and Cancellations

We aim to provide a satisfactory shopping experience. Requests for returns and refunds are handled according to our Refund & Return Policy and applicable consumer protection laws.

That policy explains the return eligibility requirements, applicable deadlines, product condition standards, return shipping responsibilities, and refund procedures.

Approved refunds are generally issued to the original payment method. The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider.

If you wish to return an item, please contact our customer service team before sending it back and follow the return authorization instructions provided.

Order cancellation requests should be submitted as soon as possible. Once an order has been processed or dispatched, cancellation may no longer be possible. In such cases, the applicable return procedure may need to be followed.

Nothing in this section limits any cancellation, return, refund, or other rights that cannot legally be excluded under applicable law.

7. Website Information and Accuracy

We work to keep the information on Pulight accurate, complete, and current. Nevertheless, website content may occasionally contain typographical errors, outdated information, omissions, or inaccuracies involving product specifications, pricing, availability, and promotional terms.

We reserve the right to correct errors, revise website content, and update product information when necessary.

If an error materially affects an order that has already been placed, we will take reasonable steps to address the issue and communicate with affected customers where appropriate. Any cancellation, adjustment, or refund will be handled in accordance with applicable law.

8. Acceptable Use of Our Website

You agree to use Pulight only for lawful purposes and in a manner that does not compromise our website, services, or other users.

You must not:

Use our website for fraudulent, deceptive, or unlawful activities.
Submit false, misleading, or unauthorized personal or payment information.
Violate intellectual property rights belonging to Pulight or other parties.
Attempt to gain unauthorized access to our website, systems, accounts, or customer information.
Introduce viruses, malicious code, spam, or other harmful material.
Interfere with website security, availability, or normal functionality.
Use automated tools to access or collect website information in ways that violate applicable laws or our reasonable restrictions.

We may investigate suspected violations and restrict or terminate access to our website where reasonably justified and permitted by law.

9. Intellectual Property

Unless otherwise indicated, the content available on www.Pulight.com, including text, graphics, logos, website design, and other original materials, is owned by or used under authorization by Pulight and may be protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit protected content without prior authorization from the relevant rights holder, except where permitted by law.

All third-party trademarks, product names, and other identifying marks remain the property of their respective owners.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Pulight will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, delays in website availability, or the purchase or use of products, where such liability may legally be limited.

To the extent permitted by law, our total liability arising from a claim related to a specific purchase will not exceed the amount paid for the product directly giving rise to that claim.

We do not guarantee that website access will always be uninterrupted, error-free, or free from security vulnerabilities, although we take reasonable steps to maintain and protect our services.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited. These terms also do not affect any mandatory consumer rights or remedies available under applicable law.

11. Governing Law

These Terms of Service are subject to the applicable laws governing Pulight's business operations and the relevant transaction, together with any mandatory consumer protection laws applicable to the customer.

Where permitted by law, disputes arising from the use of our website or purchases made through Pulight will be handled by the competent courts or dispute resolution bodies with appropriate jurisdiction.

Nothing in this section removes any legal rights that consumers may have under the laws applicable to their purchases.

12. Changes to These Terms

Pulight may revise these Terms of Service periodically to reflect changes in our products, business operations, website functionality, or legal obligations.

Updated terms will be published on this page, together with a revised effective date where appropriate. Changes will take effect as specified in the updated terms and in accordance with applicable law.

Your continued use of our website after revised terms take effect indicates acceptance of the updated terms to the extent legally permitted. If you do not agree with a revision, you should discontinue use of the affected services.